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Applying for PIP claim review if mobility award not increased due to reaching State Pension age

 

You can apply for your PIP claim to be looked at if your mobility award was not increased because you reached State Pension age.

If the Department for Work & Pensions (DWP) used a health professional report when reviewing your PIP claim, and you didn’t report a change in your mobility needs, you may be entitled to an increase in your mobility award.  This is because you should not have been told that it could not be increased because you reached State Pension age.

Eligibility

You may be entitled to an increased award for the mobility part of your PIP, even if you have stopped getting PIP, if all of the following apply:

  • you had your PIP claim reviewed between 8 April 2013 and 29 November 2020
  • you were over State Pension age
  • you received the standard rate of the mobility award
  • you did not report a change in your circumstances that affected your mobility needs
  • you had a health professional assessment which recommended the enhanced rate of the mobility award
  • you continued to receive the standard rate of the mobility award
  • your decision letter told you we could not increase your mobility award because you were over State Pension age

If you are getting PIP now, the DWP will not reduce your award because of this change.  Please note they cannot look again at any decisions made by a tribunal.

How to apply

Contact PIP and say you are enquiring about the ‘Regulation 27 administrative exercise review’.

You’ll need your National Insurance number. (You can find this on letters about tax, pensions and benefits.)

PIP

Telephone: 0800 121 6579

Textphone: 0800 121 4493

Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 169 0310

British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet

Monday to Friday, 9am to 5pm (find out about call charges).

Or write to:

Freepost RUAU-JZTA-KHJC PIP (AE)

Mail Handling Site A

WOLVERHAMPTON

WV98 2EU

You should quote ‘Regulation 27 administrative exercise review’ and you must include:

  • your National Insurance number on each page you send to the DWP
  • your name and address
  • a contact telephone number

What happens next

The DWP will tell you if you need to provide more information to support your application.  If you meet the eligibility criteria, they will check to see if you should have been paid more. If this is the case, the DWP will pay this to you.

Advice & support

For more information, visit: Apply for your PIP claim to be looked at if your mobility award was not increased because you reached State Pension age - GOV.UK   

If you would like to know more or need help to apply, please contact Bield’s Income Advice Team by calling 03000 132 162 or emailing: incomeadvice@bield.co.uk