The landscape of technology-enabled care in Scotland is evolving at pace, and collaboration is key to shaping its future. At Bield, we are committed to delivering high-quality, future-proofed alarm monitoring services that enhance safety, efficiency, and resilience.
We’re excited to announce our partnership with Chubb Fire and Security Ltd on the Shared Alarm Receiving Centre (ARC) in Scotland - an innovative initiative led by the Local Digital Office for Scottish Government. This marks a significant milestone in our mission to provide Bield and our partners with cutting-edge, interoperable, and scalable monitoring solutions.
A Future-Ready Approach to Alarm Monitoring
The Shared ARC in Scotland’s Chubb Cloud Care Control System, powered by Skyresponse AB, will enhance and streamline alarm monitoring services across multiple housing and social care providers. By working together, we are building a more resilient and integrated monitoring network to safeguard thousands of individuals.
Gary Baillie, Head of Bield’s Alarm Monitoring Centre, Bield Response 24 (BR24) says:
“At Bield Response 24, we are committed to delivering the highest standards of care and innovation to those who use our service. Joining the Shared ARC in Scotland marks a significant step forward, ensuring we harness the latest digital advancements to provide a more secure, efficient, and future-proof telecare service.
Through the Shared ARC in Scotland we are embracing a truly innovative digital ecosystem - one that allows seamless interconnectivity between systems, automates processes, and reduces administrative burdens. By integrating services in a more joined-up way, we can enhance response times, improve data-driven decision-making, and ultimately deliver a smarter, more person-centred proactive telecare experience.
This is about using technology to make a real, tangible difference in people's lives and improving personal outcomes, ensuring we continue to evolve and meet the needs of both today and the future.”
What This Means for Housing and Care Partners
- Seamless Digital Transition: A modern, digital-ready monitoring service that partners can migrate to with confidence, ensuring no disruption to customers
- Optimised Response Times: A shared platform improves efficiency, ensuring help reaches those in need faster than ever
- Cost-Effective & Scalable Solutions: Managing costs while maintaining high service standards, making technology-enabled care more accessible
- Digital Switchover Ready: Supporting Bield and our partners through the UK’s transition away from analogue services
- AI-Driven & Data-Enhanced Services: Smart monitoring and analytics allow for proactive care and improved response times
- Flexible & Scalable Infrastructure: The ability to expand and adapt services without costly system overhauls
- Industry-Leading Expertise: Combining Bield Response 24’s specialist alarm monitoring capabilities with Chubb Fire & Security Ltd and Skyresponse AB’s extensive safety solutions to create a best-in-class service
David Brown, who leads the Digital Office Digital Telecare team, shares:
“The integration of cloud technology and advanced digital solutions will enhance service delivery and foster innovation both now and in the future.”
Why This Matters Now
With the demand for reliable, future-proof alarm monitoring growing, housing and care providers need robust solutions that can evolve with their needs. This partnership strengthens not only Bield but also the wider healthcare ecosystem, ensuring that our partners have access to an advanced, interoperable monitoring service.
At Bield, we’re committed to pioneering technology-driven solutions that enhance safety and independence. By working together, we are bringing innovation to the forefront of alarm monitoring, creating a more connected, responsive, and future-ready service.
Let’s Shape the Future Together
If you’re a housing or social care provider looking to future-proof your alarm monitoring services, we’d love to hear from you. Get in touch with our team to explore how this partnership and our commitment to the Shared ARC in Scotland can benefit you and your customers.
Together, we’re driving the future of technology-enabled care in Scotland.