We are thrilled to announce that our new online housing application feature is officially live on the customer portal! This exciting update is available to existing tenants and applicants and brand new applicants, making the housing application process easier, faster and more convenient than ever.
What can you do with the new online feature?
- Submit applications anytime, anywhere
Whether you’re a current tenant applying for a new property or a first-time applicant, you can now complete and submit your application entirely online
- Track your application status
Stay up-to-date with real-time status updates, so you’ll always know exactly where you stand in the process
- Stay connected
Need to update your application or ask a question? The portal makes it simple to contact us and provide additional details
Getting Started
To access the new feature, log in to the customer portal at https://customer-portal.bield.co.uk/account/login. Existing tenants can log in using their current credentials, while applicants can easily create an account to get started.
Need help?
We’re here to ensure a smooth transition. For assistance with the online application process, please:
- Visit our website: https://www.bield.co.uk/my-bield/
- Call our Customer Contact Centre on 03000 132 162
We’re excited to bring you this upgrade and look forward to helping you through this improved and streamlined process. Thank you for being part of this milestone with us!