Policies & Procedures
Business Development
| File Description | File | Size |
|---|---|---|
| Design Principles for New Homes & Remodelling |  | 3MB |
| Asset Management Policy (SHR) | | 731KB |
| Energy and Environmental Policy | | 795KB |
| Strategic Asset Management Strategy | | 3MB |
Care
| File Description | File | Size |
|---|---|---|
| Duty Of Candour Policy 2024 | | 361KB |
| Managing Restraint Policy | | 232KB |
| Medicines Management Policy & Procedures | | 454KB |
| Prevention and Management of Falls Policy | | 212KB |
| Responding to Stress Policy | | 223KB |
| Safeguarding Adults Policy | | 277KB |
Housing
| File Description | File | Size |
|---|---|---|
| Anti-Social Behaviour Policy | | 637KB |
| Allocations Policy (2024) | | 790KB |
| Allocations Policy (Easy to Read) | | 279KB |
| Bield's Customer Charter | | 587KB |
| CCTV Code of Practice | | 104KB |
| Charter of Rights for Service Users | | 76KB |
| Complaint Policy | | 447KB |
| Data Protection Policy | | 524KB |
| Decant Policy May 2025 | | 331KB |
| Home Loss & Disturbance Policy | | 396KB |
| Housing Managed Offenders Policy | | 203KB |
| Income Management Policy (2024) | | 342KB |
| Medicines Management Policy & Procedures | | 454KB |
| Powered Wheelchair & Mobility Scooter Policy | | 683KB |
| Rent Policy Approved March 2025 | | 319KB |
| Responding to Domestic Abuse (2025) | | 361KB |
| Responsible Pet Ownership Policy | | 409KB |
| Tenancy Management Policy | | 511KB |
Governance
HR
ICT
| File Description | File | Size |
|---|---|---|
| Freedom of Information & Environmental Information Policy (2024) | | 407KB |
| Record Management Policy | | 104KB |
Organisational
| File Description | File | Size |
|---|---|---|
| Board Assurance and Risk Management Policy 2023 | | 249KB |
| Financial Regulations (2023) | | 282KB |
| Health & Safety Policy 2023 | | 444KB |
| Procurement Policy 2023-2027 | | 685KB |
| Treasury Management Policy 2022 | | 551KB |
| Unacceptable Actions Policy (2024) | | 306KB |
Property Management
| File Description | File | Size |
|---|---|---|
| Asbestos Management Policy | | 688KB |
| Estate Management Policy | | 85KB |
| Gas Safety Policy November 2022 | | 619KB |
| Medical Adaptations Policy (Stage 3 Adaptations) | | 167KB |
| Property Management Policy | | 438KB |
| Responsive Maintenance and Void Works Contracts | | 180KB |
| Water Management Policy November 2022 | | 567KB |
Shared Ownership
| File Description | File | Size |
|---|---|---|
| Shared Ownership Policy | | 184KB |
Easy to read and large print