All of Bield's housing services remain available while we improve the My Bield portal.
The My Bield portal is currently unavailable while we complete improvements to make it more secure, reliable and user-friendly service.
The improvements are taking longer than we originally expected, and we're sorry for the inconvenience. While this work continues, you can continue to access the information, housing services and support you need through our team.
How to access our services
Looking for housing?
You can still apply for housing using our online application form. Applications remain open, although processing times may be slightly longer while the portal is unavailable. Access an online application form here.
Already a Bield tenant?
Your Retirement Housing Manager will continue to support you with any services you would normally access through the MyBield portal.
Need help?
If you are unsure who to contct or need further assistane, our Custome rcontact Centre will be happy to help
Phone: 03000 132 162
Email: applicants@bield.co.uk
We'll share further updates on this page as soon as they are available.
Updated 4 August 2026