We’ve updated our Written Statement of Services (WSS) for customers who receive our factoring service, and it is now available on our website.
The WSS sets out clear information about the services we provide, what you can expect from us, and how we deliver these services. It also outlines key responsibilities and provides transparency around how factoring arrangements operate.
This update ensures our information remains accurate, accessible, and aligned with current legislation and best practice. It also reflects our ongoing commitment to clarity, accountability, and delivering a high-quality service to our customers.
Click here to view the Written Statement of Services.